Where is my order?
Enter your order number and the email address used at purchase to see the status of your delivery.
A question about your delivery?
Our team follows every order. If your delivery is late or you want to change an address, calling us is fastest.
How a delivery works
When will I be delivered?
Any order placed before 6 pm is delivered the next morning in Dakar and its suburbs. For other regions, the lead time is agreed with you when you order.
How does payment work?
You pay the courier in cash or by mobile money (Wave, Orange Money), when he hands you the order. Nothing is taken before that.
Will the courier let me know he's coming?
Yes. Our courier calls you before arriving at your address. Make sure the number you gave when ordering is reachable.
I won't be there — what do I do?
Call us on +221 78 877 26 26 to arrange a new slot, or tell us who can take delivery for you.
An item isn't right
Tell us within 24 hours of delivery with a photo: we replace the item or refund you, no argument.
